FAQ
When evaluating test automation, it’s natural to have questions — about hardware, software, support, pricing, and how everything works in practice.
Below you’ll find clear answers to the most common questions we get from engineers and managers considering SAFE® and a partnership with Encida.
If something isn’t covered, you’re always welcome to reach out.
Do you work with both hardware and software?
Yes.
We work with both test hardware and software, and understand how they come together in real
test setups. This includes instruments, test systems, and test cabinets, not just software.
Do you work with both R&D testing and production testing?
Yes.
We work with both R&D test setups and production testing, and understand the different
requirements and constraints in each.
SAFE® is designed to support both use cases, with features that create value in development as
well as in production environments.
Who are your customers?
Our customers work with testing and validation across a wide range of products and
systems—from simple components and materials to advanced machines and complete systems.
What they share is a need for reliable testing, good data, and test setups that work in both
development and production.
Can I use your software without help?
Yes.
SAFE® can be used independently by teams that want to manage their own test setups and
automation.
Some customers choose closer collaboration, others mostly use the software on their own.
The choice is yours.
Can we get support after delivery?
Yes.
Support is a natural part of how we work with customers.
Customers can reach out for help with hardware, testing, or software, and get support that fits their
specific setup.
What is the price?
Pricing depends on the scope of the solution and the level of involvement needed.
SAFE® is licensed software, and pricing is combined with the support and services required for
each setup.
We typically clarify pricing early, once we understand the test setup.
How quickly can we get started?
Getting started is typically straightforward.
We begin by understanding the test setup and defining the next steps together.
From there, the pace is adapted to the customer’s situation and priorities.